Building Permits

Do you have a Building Code Question?
The City’s Building Official is available to meet in person and discuss your building project!
>>>Every Tuesday and Thursday from 8am to 10 am.
Walk-Ins Welcome!
If you need to set up an appointment to meet, please contact:
830-569-3867 ext.213 or by email at : permits@pleasantontx.gov

Building Permits:

IMPORTANT: The City of Pleasanton uses My Government Online (MGO) for plan reviews and permit applications.  NEW USERS MUST CREATE a MGO User Account to use the MGO system to submit an application or contractor registration.  

For My Government Online (MGO) support please contact: (866) 957-3764

Please see below for links to get started:

> To create an MGO user account, click the link below:
> To submit a contractor registration, click the link below:
> To submit a permit application, click the link below (please read Important Information below before submitting an application): https://www.mgoconnect.org/cp?JID=281&PID=3

Important Information: If your building project was submitted before January 26, 2023, you would have received a ten-digit number (e.g., 2023000XXXX). Until the project is finished, please continue to submit a paper application through our old system at City Hall or via email at permits@pleasantontx.gov. If you need verification, please contact our office prior to submitting an application.

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 Go Mobile! MGO has a mobile app. For more info click here>
MGO Mobile APPLICATION

MGO ONLINE INFORMATION:
CLICK TO READ> Consumer Help Guide

CONTRACTOR REGISTRATION/LICENSES:
All contractors applying for a permit from the City of Pleasanton will be required to register on MyGovernmentOnline. 

THE REGISTRATION PROCESS ON MYGOVERNMENTONLINE WILL REQUIRE YOU TO PROVIDE COPIES OF THE FOLLOWING DOCUMENTS: 

  1. Copy of Trade Master License
  2. Copy of a Valid Driver’s License
  3. Certificate of Liability Insurance for:
    • Minimum $300,000 per occurrence (combined for property damage and bodily injury);
    • Minimum $600,000 aggregate (total amount the policy will pay for property damage and bodily injury coverage); and
    • Minimum $300,000 aggregate for products and completed operation
    • Insurance should reflect the City of Pleasanton as the Certificate Holder.
    • Please use the address PO Box 209, Pleasanton, TX 78064 on the Certificate of Liability Insurance.


Permit Clerk:
830-569-3867 ext. 0
email: permits@pleasantontx.gov

City Hall Hours: Monday – Friday 7:30am – 5:30pm
Permit applications will not be processed after 4:30pm
Holiday Hours 8:00am – 4:30pm